Shipping policy

Shipping Policy

Last updated: 9 October 2026

At LWVRS, every order is prepared and packed with care.

This Shipping Policy explains how orders placed through www.lwvrs.com are processed and delivered, both within the United Kingdom and internationally.

1. Order Processing

Orders are normally processed and dispatched within 1–3 working days following payment confirmation, excluding weekends and UK public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email, including tracking information where available.

During busy periods or limited releases, processing times may occasionally be longer. Where significant delays occur, we will aim to contact you as soon as reasonably possible.

Processing times are separate from estimated delivery times.

2. United Kingdom Delivery

LWVRS offers delivery throughout the United Kingdom.

Available delivery services, shipping charges and estimated delivery times are displayed at checkout.

The delivery service selected at checkout determines the applicable delivery estimate.

Please note that estimated delivery times generally begin once an order has been dispatched, rather than when the order is placed.

3. International Delivery

LWVRS offers international shipping to selected destinations worldwide.

Available destinations, delivery services and shipping costs are displayed at checkout.

International delivery times may vary depending on the destination, courier service and customs clearance procedures.

If shipping is unavailable to your location, this will be indicated during checkout.

4. Shipping Costs

Shipping charges are calculated and displayed at checkout before payment is completed.

Charges vary depending on the delivery destination and shipping service selected.

Where a customer exercises their statutory right to cancel an eligible order, any applicable refund of the original standard delivery charge will be made in accordance with consumer law.

Additional charges for premium delivery services may not be refundable beyond the cost of standard delivery, where permitted by law.

5. Estimated Delivery Times

Delivery estimates depend on the service selected at checkout.

Royal Mail and other delivery providers may experience delays due to circumstances such as adverse weather, operational disruptions, customs procedures or peak seasonal demand.

Where a guaranteed delivery service is offered, the applicable conditions will be those disclosed for that service.

Unless a different delivery period has been agreed with you, orders will be delivered without undue delay and within 30 days of the contract being made, in accordance with applicable UK consumer law.

If a delivery is significantly delayed, please contact LWVRS so that we can investigate and resolve the matter in accordance with your statutory rights.

6. Tracking Information

Where tracking is available for your selected delivery service, tracking information will be provided following dispatch.

Tracking updates may take some time to appear after the parcel has been handed to the delivery provider.

7. Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes and handling fees imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are not included in the purchase price or shipping fee and are payable by the recipient.

Customers are responsible for checking any import requirements applicable to their destination.

Customs procedures may occasionally delay international deliveries.

Nothing in this section affects any mandatory consumer rights or responsibilities imposed by applicable law.

8. Delivery Addresses

Please ensure that all delivery details are accurate and complete before placing your order.

If you notice an error in your shipping address, contact us as soon as possible at lwvrs@outlook.com.

We will make reasonable efforts to amend the address before dispatch, but changes cannot always be guaranteed once an order has been processed or shipped.

If a parcel is returned because of an incomplete or incorrect address supplied by the customer, we will contact you to discuss the available options and any reasonable additional delivery charges.

9. Lost, Damaged or Delayed Orders

If your order has not arrived within the expected delivery timeframe, or arrives damaged, please contact us at lwvrs@outlook.com.

Please include your order number and a brief description of the issue.

We will investigate the matter with the relevant delivery provider and work towards an appropriate resolution.

LWVRS remains responsible for goods during delivery until they come into your physical possession, or that of a person you have nominated to receive them, except where applicable law provides otherwise.

Nothing in this Shipping Policy excludes or limits your statutory consumer rights.

10. Packaging

LWVRS believes the experience of receiving an order should be as considered as the garment itself.

Every order is carefully packaged using our selected branded packaging.

We aim to make thoughtful packaging choices and encourage customers to reuse packaging where practical.

11. Contact

For questions about shipping, delivery or an existing order, please contact:

LWVRS

Email: lwvrs@outlook.com

Website: www.lwvrs.com